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Likes, Views and Souls: Is the Church Losing Its Mission Online?

Credit: Rev. Solomon Darkwa

In an age where a single social media post can reach thousands—and sometimes millions—of people within minutes, the Church has increasingly moved beyond the walls of its physical sanctuaries and into the digital world.

Facebook, YouTube, Instagram, TikTok and other digital platforms have become powerful tools for churches to share sermons, broadcast services, announce programmes, tell stories, engage followers and reach people who may never physically walk into a church.

The opportunities are enormous.

A sermon delivered in a local congregation can now reach audiences across the world. A testimony shared online can encourage someone thousands of miles away. A short Gospel message can reach someone who may never have considered entering a church building.

Yet, beneath the growing numbers of likes, views, comments, shares and followers lies a fundamental question:

What should the Church really be pursuing online?

In his thought-provoking article, “Likes, Views and Souls: What Should the Church Be Pursuing Online?”, Rev. Solomon Darkwa argues that although social media presents an extraordinary opportunity for Christian ministry, digital visibility must not be confused with spiritual impact.

The Church must be present where people are, and today, a significant part of where people are is online.

But being visible is not the same as being effective.

Beyond the numbers

Social media has created a culture in which success is often measured in numbers.

For churches, a sermon that attracts thousands of views, a video that generates hundreds of comments or a post that is widely shared can easily be regarded as a successful ministry effort.

But numbers alone do not tell the whole story.

A person can like a Christian message without believing it. Someone can watch a sermon without understanding it. Another person can share a Bible verse without applying it to their life. Someone can follow a church page without ever becoming a follower of Christ.

This is where the Church must distinguish between digital visibility and digital ministry.

The number of people who saw a message is important, but the deeper question is what happened after they saw it.

Did the message challenge someone to reconsider their life?

Did it deepen someone’s understanding of Scripture?

Did it encourage someone to pray?

Did it bring hope to someone going through a difficult season?

Did it lead someone to seek Christ?

Or was it simply another piece of content consumed and forgotten as users moved to the next video?

The distinction is crucial.

When popularity begins to shape the message

The pursuit of online popularity can also influence the type of content churches produce.

Social media algorithms tend to reward content that generates strong reactions. Funny videos, dramatic moments, celebrity appearances, controversies, emotional testimonies and sensational statements can attract enormous attention.

Meanwhile, carefully prepared Bible teachings, theological reflections and messages about discipleship may sometimes receive far fewer views.

This creates a temptation.

Churches may gradually begin producing content based on what performs well rather than what is spiritually necessary.

The question then becomes not, “What does our audience need to hear?”, but “What will make our audience click?”

That shift can be dangerous.

If the Church begins allowing algorithms to determine its message, it risks becoming driven by the demands of the digital marketplace rather than by its spiritual mandate.

The Church should certainly understand its audience and communicate creatively, but it must not sacrifice truth, depth and discipleship merely to gain attention.

When entertainment takes centre stage

Entertainment itself is not the enemy.

Throughout history, the Church has used music, drama, storytelling, illustrations, humour and other creative approaches to communicate biblical truths.

The concern arises when entertainment ceases to be a means of communicating the message and gradually becomes the message itself.

Creative and engaging content can open doors for people to encounter Scripture and learn about Christ.

But when the primary objective becomes generating reactions, increasing followers and going viral, the Church risks losing sight of why it entered the digital space in the first place.

The more important question should therefore not simply be:

“Did people enjoy this content?”

It should be:

“What did this content accomplish in their lives?”

A viral video is not necessarily a successful ministry.

A post with modest engagement may, in fact, have a far greater spiritual impact if it causes one person to repent, believe, seek God, reconcile with someone, return to prayer or begin a journey of discipleship.

From attention to transformation

Social media operates within an economy of attention.

Every organisation, business, influencer and individual is competing for the limited attention of users who scroll through hundreds of posts every day.

The Church must therefore learn how to capture attention.

But according to Rev. Darkwa, attention should be the beginning of ministry, not the conclusion.

Ideally, Christian content should take people on a journey:

Attention → Encounter → Understanding → Faith → Discipleship → Transformation.

The first step is getting someone to stop scrolling.

The next is giving that person something meaningful to consider.

From there, the message should encourage understanding, faith and a deeper relationship with Christ.

Ultimately, the goal should be transformation.

If the process stops at attention, the Church may have succeeded as a content creator but failed as a ministry.

What should church social media accomplish?

Church social media should serve the broader mission of the Church.

It can be used to:

  • Evangelise by making the Gospel accessible to people who may not attend church.
  • Teach by providing biblical instruction and helping people understand Scripture.
  • Disciple by encouraging believers to grow in their faith and practice Christian principles.
  • Encourage people who are struggling, grieving, searching or losing hope.
  • Connect people with Christian communities and local congregations.
  • Inform audiences about church activities, programmes and opportunities for service.
  • Engage people in meaningful conversations about faith and life.

Entertainment can have a place within this ecosystem, but it should ultimately support—not replace—the mission.

A different measure of success

Rev. Darkwa challenges churches to reconsider how they measure success in the digital space.

Instead of asking only:

“How many people saw this?”

Churches should also ask:

“What did seeing this produce?”

Did someone encounter the Gospel?

Did someone understand Scripture better?

Did someone return to prayer?

Did someone find hope?

Did someone ask questions about Christ?

Did someone reconnect with a Christian community?

Did someone begin a journey of discipleship?

And perhaps most importantly:

Did someone’s life change?

These outcomes are more difficult to capture on a social media dashboard.

They cannot always be represented by a percentage increase in followers or a million views.

Yet they may represent the most meaningful measure of digital ministry.

The danger of becoming performers

There is another issue the Church must confront: the danger of becoming performers in the digital age.

The pressure to remain relevant, trend with popular conversations and produce highly engaging content can gradually turn ministry into performance.

Church leaders may become conscious of cameras in ways that affect how they preach. Congregations may become more concerned about how a service looks online than what happens spiritually within it.

Even worship can be reduced to something designed for the camera.

The Church must therefore continually ask whether technology is serving ministry—or whether ministry is increasingly being shaped by technology.

There is nothing inherently wrong with excellent production, professional photography, quality livestreams or creative digital storytelling.

The issue is purpose.

Technology should amplify the message, not replace it.

The mission remains the same

The rise of social media has changed how the Church communicates, but it has not changed the Church’s fundamental mission.

The platforms may change.

The algorithms may change.

Technology may change.

But the purpose remains the same: to make Christ known and make disciples.

Facebook, YouTube, Instagram and TikTok are tools.

They are not the mission.

The Church can embrace innovation, creativity and technology while remaining firmly rooted in its spiritual calling.

The challenge is to use the digital space not simply to build bigger audiences, but to build deeper faith.

Not simply to attract followers, but to develop disciples.

Not simply to generate engagement, but to encourage transformation.

Beyond the screen

As churches continue to expand their digital presence, the real challenge is not merely reaching millions of people.

It is ensuring that those millions are being pointed towards something beyond the screen.

A person who watches a sermon should be encouraged to study Scripture.

Someone who discovers Christ through a social media video should have an opportunity to grow in faith.

Someone who finds encouragement online should be connected to a community where they can experience fellowship, accountability and service.

Digital ministry should therefore not become an isolated substitute for Christian community. Rather, it should create bridges between the digital world and meaningful Christian discipleship.

The Church must use the internet to open doors—not to build permanent walls between people and authentic Christian community.

The ultimate question

The question confronting the Church is not whether it should be online.

It should.

The question is why it is online.

Is the Church seeking attention, or is it seeking transformation?

Is it pursuing followers, or disciples?

Is it trying merely to become popular, or is it committed to making Christ known

These questions require honesty.

Because a church can have millions of views and still have little spiritual impact.

It can have thousands of followers and yet fail to make disciples.

It can trend every week and still lose sight of its mission.

At the end of the day, the Church’s greatest digital achievement may not be the number of views generated, the followers accumulated or the posts that went viral.

It may simply be the number of lives that were genuinely transformed.

Not merely followers, but disciples.

Not merely attention, but transformation.

Not merely an online presence, but a faithful witness for Christ.

That is the challenge of the Church in the digital age.

NewsAfricaGhana

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